What Happens If You Lose an Invisalign Tray on Vacation?

You’re halfway through vacation when you realize your Invisalign tray is missing. Maybe it went out with the napkins after lunch, or maybe it’s still sitting on the hotel bathroom counter. Once you’ve checked the obvious spots, the best next step is to call the dental office managing your Invisalign treatment.

Call your Invisalign provider as soon as you notice

You can get guidance while you’re still away. When you call, tell us:

• Which tray number you were wearing and when you started it

• Whether you lost the top tray, the bottom tray, or both

• Whether you have your previous or next set with you

• When you’ll be back home

If you’re unsure of the tray number, check the label on your aligner packet if you have it. The number and the date you started wearing the tray help us figure out where you are in your treatment.

Can you just switch to the next tray?

Check with us before switching. The right step depends in part on how long you’d been wearing the missing tray. Losing it the day you started it is different from losing it the night before your scheduled change. Your provider may ask you to wear the previous tray temporarily, move ahead to the next one, or get a replacement. If you lost only one tray, ask what to do with the one you still have.

What should you pack for your next trip?

Keep your aligner case in the bag you’ll have with you during the day. When you take your trays out for a meal, put them straight into the case. Clear trays are easy to miss in a pile of napkins.

If you’re flying, keep your aligners in your carry-on so you can get to them even if your checked bag is delayed. Bring your previous set, and if you’re due to switch while you’re away, pack your next set in its labeled packet.

Already on vacation and missing a tray? Call the team and let us know which trays you have with you, and we’ll help you figure out what to wear next.